Welcome to the support page for your product. If you have a question to ask, need some advice or are having any issues, then please contact us using one of the options within this page. Please also scroll down this page to see further support information.
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Frequently asked questionsYou can register for your free Bush guarantee in a few simple steps by clicking here or watch the video below which will walk you through all the methods to register along with the benefits of doing so.
Please click here to obtain your unique code for your TV and follow the instructions within this video.
Please carry out the following steps.
Please watch the below video which will guide you through a simple process. All you will need is a smart phone with a camera and of course your remote control!
We have a wide range of installation services, from basic TV set up through to wall mount with embedded wiring. We also offer aerial & freesat installations. Please click here for further details.
Yes, this TV does have Netflix, please go to the app portal where you will see the logo. A subscription will be required for this service.
Yes, you will need the ability to tune in your television using an aerial this can be anything from a Roof or Loft aerial to a small portable aerial depending on your location. You can check your aerial requirements here.
Yes you can get the BBC iPlayer app by not agreeing to the Freeview Play terms of use during your First Time Installation of the television. If you have gone past this section already, you can re-install the television via the Install and Re-tune menu. For further advice on how to do this, please contact Argos Tech Support on 0345 604 0105, we'll have you up and running in a few minutes!
Check that all connections are fully inserted on both your TV and viewing source (for example, an aerial or a Sky box). If the issue persists, please try the following.
Please see how to perform a power reset here.
The Network menu is not available when viewing a HDMI source. Change the source using the Source Button on the TV remote to Digital/Side AV/Back AV and open the menu to provide full access to the network settings.
To access Freeview channels, the TV will need to be tuned into a digital aerial. Connecting the TV to the internet will allow you to access the SMART features and applications on the TV, but not the full channel list.
For more information on how to retune your TV, please use the interactive digital user guide at the bottom of this page.
If the TV is disconnecting from the internet, we would recommend trying the following:
If you have purchased a universal remote, it should come with an instruction guide as to how to pair the remote with the TV. It will often have a list of codes for different brands. Locate the codes for this brand of TV, and follow the instructions to pair together.
If the TV is missing some channels, we would recommend carrying out an automatic channel scan to tune in these channels, and if necessary trying a First Time Installation or Factory Reset through the menu.
If this has not resolved the issue, you can check for any issues with the signal in your areal using the Freeview website here.
For more information on how to retune your TV, please use the interactive digital user guide at the bottom of this page.
You can use a digital aerial on this TV to access Freeview channels. This can be an external aerial that has been fitted by an engineer, or an indoor aerial that you can purchase and fit yourself.
If purchasing an indoor aerial, we would recommend checking the distance from the transmitter as aerials will have a different range specified on the product box. You can check the distance from your nearest transmitter using the Freeview coverage checker here.
This should help to identify what aerial you will need, and what distance range would be required for your location.